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Review Date: August 12, 2013

 

Company Name:

Richard Gray, CMI,CRIE, Certified-Environmental

 

Category:

Mold Testing & Remediation

 

Services Performed:

Yes

* More Weight is given to a review where work has been completed.

 

Work Completed Date:

August 10, 2013

 

Hire Again:

Yes

 

Approximate Cost:

$1,300.00

 

Description Of Work:

Rich visually inspected our home from head to toe, beginning in the garage, and took moisture readings as he moved along in areas we requested or where he felt the need for a definite answer.  This was not just a light  "once over" look; Rich asked questions as he examined our home inside (including the attic), and was then brave enough to access the crawl space under the house.  It was quite literally a "no stone unturned" investigation.

 

Member Comments:

For starters, a phone call to Rich about 9:00PM on a Friday night was returned twenty minutes later at 9:20PM.  Rich appeared at our home the next morning at 10:30AM, after an almost two hour drive.  He was professional with a lovely, friendly approach, and explained each step along the way while, at times, answering what must have seemed like a barrage of questions.  Each test (there were six) was discussed beforehand - at no time was there any pressure.

 

If he felt a test was not necessary, he stated so, and why.  How refreshing not to be forced into a corner.  Rich took his time, spending well over two hours with us--every business in existence would do well to follow this man's business model; response time was phenomenal and the customer's needs are his primary focus --rare findings in this day and age.

 

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

 

Review Date: June 25, 2013

 

Company Name:

Richard Gray, CMI,CRIE, Certified-Environmental

 

Categories:

Home Inspection

Mold Testing & Remediation

 

Services Performed:

Yes

* More Weight is given to a review where work has been completed.

 

Work Completed Date:

June 18, 2013

 

Hire Again:

Yes

 

Approximate Cost:

$450.00

 

Description Of Work:

Performed a mold test on my detached garage.

 

Member Comments:

I bought an old house with the detached garage. The detached garage had been covered with fake wood panelling and ceiling tiles, and when I was touring the house, I knew there was "badness" hiding behind the panels, but I didn't know what type of badness it would be.

 

So, I wasn't surprised when I pulled down a section of panelling, and found a huge colony of white mold. Thankfully I was wearing a respirator. After I ran out of there and closed the garage door, I went right to Angie's list, and found Richard Gray's number.

 

He responded very quickly, and was able to come out to the house to meet me within two days. He took samples of the air in the garage, and the air outside to compare spore counts. While he was there, he also took a moisture measurement in the crawlspace of the main house, and assured me that the house itself was in great shape, and didn't have any mold issues.

 

He also explained to me what the steps would be if the mold turned out to be dangerous, and approximately how much it would cost. This helped to assure me that, even if the mold was dangerous, I wouldn't be breaking my budget to fix it.

 

Within 4 days, he had the test results back to me. It turned out that the mold was a variety of Penicillium, and could be potentially toxic. He referred me to a company to have the garage pasteurized, which I am getting quoted this week.

 

Richard worked quickly to help me understand and hopefully fix a potentially hazardous situation, and did a great job at keeping me calm and helping me find out the best way to fix it. I would definitely recommend Richard if you need to test for mold in your house.

 

Overall A

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

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